Information and Orientation Admin

Application Deadline: April 24, 2024

Location:
1200 Markham Rd, Suite 214 Toronto, Ontario M1H 3C3

Job Description:
This is a part-time unionized position, based on a 22.5 hour week schedule from Monday to Friday.

The Settlement Admin Support will provide support to the settlement team and additional settlement programs. He/she will maintain and update databases, place orders for supplies with varied vendors, reporting, and media platforms, create promotional materials and provide other administrative duties. This position will support and actively engage in SAFSS’ community development principles and initiatives (it is derived from current SAFSS Strategic Directions).

Special Instructions:
Your cover letter should be an answer to the following question. Please explain in no more than 500 words the role of a settlement counsellor and the process of settlement.

Responsibilities:

Manages calls from clients and refer them to the appropriate Settlement worker
Create multi-lingual posters, brochures, and flyers
Inputs data in OCMS, ICARE, SAFSS Database on a weekly basis
Updates the inventory of resources and program related records quarterly (e.g., contact lists, documents etc.)
Process invoices, financial claims and responsible for petty cash distribution
Orders and dispatches office and program supplies including business cards to team members
Ensure SAFSS’ website information is current
Take minutes, and handle all logistics for, programs meetings, trainings, and events
Receives and coordinates equipment support requests including laptops, cell phones, mobile sticks, printers, copier, etc.
Coordinates with the assistance of the technical support for updating, servicing and repair of Office equipment
Assists in the organization of team meetings, staff training and special events
Collects clients’ satisfaction surveys and workshop evaluations, and develops data received into reports
Travels off-sites to distribute resources and promotional materials
Collect and collate monthly reports for the Settlement team
Create statistical reports as required by Supervisor and agency
Other reports as required
Actively participates in program’s community development activities including advocacy outreach and community engagement activities
Participates in and supports local community events
Networks with other staff, attends staff meetings & agency events, staff social events, community events, staff and agency committees
Other duties as assigned

Qualifications:

College diploma in Business Administration or related field
Good verbal communication skills in English and other languages are an asset
Experience working in the social services or a community-based organization
Valid police clearance is required for the position

Reports to:
Settlement Program Manager